1. Operator, agreement, and scope
MedStride is operated by MedStride LLC, an Arizona entity (the Company, we, or us). These Terms apply to our website, program guides, quizzes, comparison and QR tools, AI features, student portal, and any counseling expressly purchased from us. Our intended domain is MedStride.ai. By using the services, you agree to these Terms to the extent a legally binding agreement can be formed. If you do not agree, do not use the services.
Separate written counseling or transaction terms may apply to a particular purchase and control in a direct conflict. Our Privacy Policy describes personal-information handling; it is not blanket consent to unrelated processing.
2. Students, parents, and eligibility
Accounts and interactive services are intended for people 13 or older. If you are under the age of majority where you live, use these services only with a parent or legal guardian's involvement and permission. Parents may explore general guides with younger children but must not submit a child's personal information. Do not create an account or submit personal data for anyone under 13. These Terms do not replace any legally required parental-consent procedure.
A parent or other person providing information for a student must have authority to do so. We may restrict access when appropriate consent or legal capacity is absent.
3. Educational guidance, not official or professional determinations
Our services provide educational and admissions-planning information. We are not a medical school, admissions committee, application service, accreditor, licensing board, or government agency, and do not control their decisions. Counseling does not create a medical, psychotherapy, legal, immigration, tax, investment, or fiduciary relationship. Seek a properly qualified professional for those matters.
Program requirements, accreditation, costs, scholarships, residency eligibility, visa rules, tests, and deadlines change. A comparison or recommendation is an exploration aid, not a determination that you qualify. Official school and regulator materials take priority over our summaries.
4. Your performance and application responsibilities
You remain responsible for your academic performance, coursework, test preparation and results, experience, school selection, finances, application accuracy, ethical conduct, submission and payment, interviews, follow-up, and compliance with every official requirement and deadline. Verify information directly with the relevant institution and keep your own calendar and copies of submitted materials.
You decide whether and how to act on any guidance. No guide, counselor, quiz, reminder, AI answer, or plan promises admission, scholarships, graduation, residency placement, licensing, employment, a particular score, or any other result. Paying for counseling buys only the agreed services, not an outcome. These responsibilities do not excuse our own legally nonwaivable duties or misconduct.
5. AI outputs and appropriate reliance
AI tools generate probabilistic drafts and can omit facts, misunderstand your situation, contain bias, invent information, or become outdated. They do not independently verify every assertion and are not an admissions authority. Review every output and its official sources before relying on it. Do not represent AI-generated content as your own work where a school prohibits that use, and do not submit fabricated achievements or documents.
Do not enter Social Security numbers, payment credentials, patient information, full medical records, passwords, or unnecessary sensitive information. Your submitted information may be processed by our technology providers as described in the Privacy Policy. Availability can be interrupted by limits or provider restrictions; requests are not automatically guaranteed to complete.
6. Counseling, price, and transaction disclosures
General on-site guidance is free. The described personalized counseling program and tailored application plan costs $299 as a one-time fee. The enrollment page is a preview; payment processing is not connected and no paid access is granted by the preview. An AI planning preview is not a paid counseling engagement or an entitlement to human review.
Before any paid enrollment, the checkout or written agreement must identify the scope, deliverables, scheduling, any additional taxes, cancellation and refund terms, and service start. Do not pay unless those terms are provided and accepted. There is no blanket no-refund waiver in these Terms; mandatory consumer rights remain in effect. School, examination, application, and third-party fees are not included unless expressly stated.
7. Accounts, submitted material, and security
Provide accurate information, keep your account credentials secure, and notify us of suspected unauthorized use. You may not impersonate another person or access another student's records. You own your submitted material and grant us a limited permission to process, store, transmit, and display it as needed to provide, secure, and support the services, subject to the Privacy Policy. You must have the rights and consent needed to submit it.
Keep independent copies of important information. Saved records, drafts, and local browser data are not an official application record or guaranteed backup.
8. Acceptable use and intellectual property
Do not abuse the services, infringe rights, harass people, submit unlawful content, introduce malicious code, bypass access controls, scrape private data, overload systems, reverse engineer unlawfully, or use the services to commit academic or application fraud. We may investigate and restrict misuse.
Our branding, site design, and original content are owned by the Company or its licensors. You may use guides and generated plans for lawful personal educational purposes, and print or share our QR codes and public guide links. This does not transfer ownership of the site, third-party materials, or trademarks, or guarantee that an AI output is unique or protectable.
9. External resources, QR links, and reminders
External websites and services have their own terms and privacy practices. Listing a school or official link does not imply affiliation, endorsement, or a verified current requirement. Check the destination of QR codes before distributing them; a code cannot make an unpublished or unconnected domain available.
Reminder preferences are currently saved but email sending remains pending sender-domain setup. Even when enabled, reminders may fail, be delayed, be suppressed, or go to spam. You must not rely on them as your sole deadline system. A personal target date is not an official deadline.
10. Disclaimers of warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED AS IS AND AS AVAILABLE. WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AND DO NOT WARRANT UNINTERRUPTED SERVICE, COMPLETE ACCURACY, SECURITY AGAINST ALL THREATS, OR ANY EDUCATIONAL OR ADMISSIONS OUTCOME.
No informal statement or AI output expands an expressly agreed service commitment. These disclaimers do not exclude warranties, duties, or remedies that applicable law does not allow us to exclude.
11. Limitation of liability
TO THE EXTENT PERMITTED BY LAW, MEDSTRIDE LLC AND ITS MEMBERS, MANAGERS, EMPLOYEES, AND CONTRACTORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, LOST PROFITS, LOST OPPORTUNITIES, OR LOSS OF DATA ARISING FROM THE SERVICES. TO THE EXTENT PERMITTED BY LAW, THEIR AGGREGATE LIABILITY FOR SERVICE-RELATED CLAIMS WILL NOT EXCEED THE GREATER OF $100 OR THE FEES YOU PAID MEDSTRIDE LLC FOR THE AFFECTED SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
These limitations do not apply to fraud, willful misconduct, gross negligence where it cannot be limited, or other liability or consumer rights that cannot lawfully be excluded or limited. They do not immunize an individual from liability for their own conduct where applicable law imposes it. If your jurisdiction prohibits a limitation, it applies only to the lawful extent.
12. Limited indemnification
To the extent permitted by law, you agree to defend and indemnify the Company against third-party claims and reasonable costs caused by your unlawful use, infringement of another person's rights, or material violation of these Terms. This does not require you to indemnify us for our own negligence, misconduct, or breach of nonwaivable legal duties. We will provide notice of a claim and reasonable cooperation; no settlement may impose obligations on you without your consent, not unreasonably withheld.
13. Suspension, ending services, and changes
We may suspend or end access for abuse, security threats, legal requirements, or material breach, and may change or discontinue features. Where reasonably possible, we will provide notice and a chance to resolve issues. Ending access does not eliminate accrued rights or applicable refund obligations. You may stop using the services and request account deletion through our legal contact.
Material changes to these Terms will be posted with an updated effective date, and we will seek additional acceptance when legally required. A change does not retroactively remove accrued consumer rights.
14. Arizona law and disputes
Arizona law governs these Terms, without its conflict-of-law rules, except where mandatory law in your jurisdiction requires otherwise. Subject to nonwaivable rights and applicable venue requirements, disputes may be brought in state or federal courts of competent jurisdiction in Arizona. Contact us first to seek an informal resolution, but doing so is not a condition that bars access to courts, regulators, or statutory remedies. These Terms do not impose binding arbitration or a class-action waiver.
If a provision is unenforceable, the remaining provisions continue to the extent lawful. Failure to enforce a provision is not a waiver. These Terms and any applicable written service agreement form the agreement concerning the covered services.
15. Notices and questions
Contact MedStride LLC at legal@medstride.ai for legal notices, privacy requests, service concerns, and questions about these Terms. Do not include sensitive documents in an initial email; request a suitable method first.